The people of Bengaluru may no longer have to reach the international airport hours before their flight. If a new model that aims at improving the airport’s system is adopted, you need to just go half-an-hour before the time of the flight and can board it without any luggage or check-in hassles. The model is based on a study by Professor Ashish Verma.
The model will make Bengaluru one of the first cities in the country to have an efficient system that saves and reduces the passenger service time from entering the airport to boarding the flight, by more than half of the existing time, especially during peak hours.
Kempegowda International Airport:
KIA is the third busiest airport in India in terms of passenger traffic. The time taken to travel to airport on a busy day from the city hub also doubles up the overall travel time. The model helps reduce passenger service time by making infrastructural changes at KIA, including setting up of more than one security check counters, removing the baggage counters from the airport and instead setting them up within the city and increasing the number of organised queues.
Since 2016, airport authorities have been closely involved in Verma’s academic research and have adopted some of his suggestions to reduce the chaos during peak hours.
The idea for the model was presented in late 2015 at an IISc conference where Professor Verma spoke on how the passenger service time at the airport can be improved. The conference was attended by the airport authorities, the GVK group and the GMR group, among others who urged him to convert it into a full-fledged research so that the changes can be implemented at the Kempegowda International Airport.
Verma, Associate Professor of Transportation Engineering at the Department of Civil Engineering, IISc, says, “Once we gathered every one of the information and contributions from the air terminal specialists with reference to foundation and traveller dissemination while entering the air terminal, we proposed some auxiliary changes that can enhance traveller time. We watched the travellers who perform exercises like shopping, eating at eateries at the aeroplane terminal to discover the ideal time a traveller must land at for the registration.”
According to him, it won’t take longer than half an hour if his model is implemented. It includes checking-in the baggage at the city luggage centres, passengers arriving through different road lanes, checking-in online and going through the newly-adopted security check-ins.
He said, “Till 2016, whenever I used to travel, there were long queues at the security checkpoints and check-in counters in the mornings. After the redistribution of passengers in separate queues and more number of checkpoints, one does not have to stand for security checks for longer durations.”
* Before entering the terminal, there are now self-check-in kiosks. One can check-in even before entering the terminal and print the boarding pass
* Passenger distribution between entry/exit gates. Till 2016, only gates on the left side of the terminal were used as passengers were unaware of other gates, causing a rush on one side. The passenger distribution was improved between the left and the right gate by maintaining separate queues
* There was a single road for vehicles arriving at and departing from the airport. Now, the road has been divided into two separate sections for the same
* The check-in kiosks of Indigo airlines were earlier on the left side of the terminal which caused the left side of the terminal gate to remain crowded. Now, the
Indigo counters have been shifted to the middle of the hall
* Security check was earlier on the upper floors at KIA towards the left side. The number of security checkpoints was increased on the right side as well